Privacy Policy
In order to enjoy all the benefits of Oaktree Home and Garden site we request that visitors complete a registration form.
The registration form requires the visitor to submit certain personal information, e.g. postal address & email address.
The majority of ecommerce websites now request this information in order to protect both the user and the site from malicious uninvited users whose sole aim is to ruin legitimate users enjoyment of the site.
We guarantee that by submitting personal information it will remain secure and only be used by the site owner for the following:
1. The Postal Address provided will be used solely for dispatching goods to and any other documentation relating to a purchase.
2. email address will be used for confirmation of sale, receipt of purchase and dispatch notification.
3. An email address may also be used where a customer requests information or any other information relating to a product, service or article appearing on the site. Or where communication is required over return of goods and delivery of goods.
4. An email address will be used where the registered user has indicated that they wish to receive marketing material in the form of a newsletter.
5. Telephone numbers will only be used for the purposes of replying to customer’s queries, dealing with returns, lost or damaged goods.
If you receive a communication purporting to be from us by email, letter post or telephone that you feel might be fraudulent, please inform us immediately and forward any such material to us in order that we can deal with it. The only communication you should receive from us is as above.
Under no circumstances will we pass any personal details supplied by registerd users of this site to a third party.
For the purposes of delivering goods, we will use the name and address supplied by the registered user when completing either the registration form or the checkout. Similarly the details provided for invoicing will be used as supplied.
Please ensure that the details supplied for delivery and invoicing are as you require them to be sent, for instance if you do not want your full name on an address label then amend to Mr, Mrs, Ms etc